We understand that your privacy is important to you. We are committed to respecting your privacy and protecting your personal data, which is any information that can identify you as an individual person.

This Privacy Policy describes how we handle and protect your personal data in connection with AYLA Solution’s business activities, like client services or when you interact with us, including when you attend events hosted or attend by AYLA Solutions, and on websites, applications, and communications that post a link to this Privacy Policy (collectively, “the Sites”), in our capacity as data controllers.

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Information We Collect

We receive, collect, and store any information you enter on our website or provide us in any other way. The types of information you may choose to provide include your name, email address, postal address, phone number, and information about your company and current position.

We may also automatically collect information about the devices you use to interact with our Sites. The information we automatically collect may include IP address, device identifier, web browser, and browsing information collected through cookies, web beacons, pixels, clear gifs, and other similar technologies (collectively “Cookies and Other Tracking Technologies”) on our Sites. We may also automatically collect information about how you use the Sites, such as what you have searched for and viewed on the Sites. The information automatically collected may be associated with a unique identifier as well as with any other personal data you have provided.

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Use of Information

We use information about you for the following purposes:

• Provide, maintain, and improve our Sites

• Provide and deliver the products and services you request, process transactions, and send you related information, including confirmations and invoices

• Send you technical notices, updates, security alerts and support and administrative messages

• Respond to your comments, questions and requests and provide customer service

• Communicate with you about products, services, offers, promotions, rewards, and events offered by AYLA Solutions and others, and provide news and information we think will be of interest to you

• Monitor and analyse trends, usage and activities in connection with our Sites

• Personalise and improve the Sites and provide advertisements, content or features that match user profiles or interests and

• Comply with our legal or regulatory obligations, when necessary.

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Sharing of Information

We share information about you as follows or as otherwise described in this Privacy Policy:

• In connection with a joint marketing campaign, seminar, or other product or service offered by AYLA Solutions in conjunction with a third party, we share your information with the third parties participating in such offering and such parties may use this information for their direct marketing purposes

• With vendors, consultants and other service providers who need access to such information to perform services for us, including

  • providing Product Usage Information to analytics service providers to help AYLA Solutions understand how users use our Services, including Google Analytics, which processes data as described at https://policies.google.com/technologies/partner-sites,

  • data enrichment service providers that may use the data we provide to help provide similar services to other customers,

• In response to a request for information if we are required by, or believe disclosure is required by, any applicable law, regulation or legal process, including in connection with lawful requests by law enforcement, national security, or other public authorities,

• To protect the rights, property and safety of AYLA Solutions or others,

• If you use our Services on behalf of one of our enterprise customers, we share certain information about you and your use of our Services with that customer,

• In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company, and

• With your consent or at your direction, including if we notify you through our Services that the information you provide will be shared in a particular manner and you provide such information.

We also share aggregated or de-identified information, which cannot reasonably be used to identify you.

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Advertising and Analytics services provided by Others

We allow others to serve advertisements on our behalf across the Internet and to provide analytics services on our behalf. These entities use cookies, web beacons and other technologies to collect information about your use of the Services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information is used by AYLA Solutions and these entities to analyse and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites, and better understand your online activity. This Privacy Policy does not apply to, and we are not responsible for, third-party cookies, web beacons, or other tracking technologies. For more information about cookies, including how you may be able to opt out of interest-based ads, please see our Cookie Settings.

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Individuals in the Australia

If we collect your personal data while you are located in Australia, you have certain rights and protections under the law regarding the processing of this personal data. Please see the sections below for more details.

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Legal Basis for Processing

When we process this personal data, we will only do so in the following situations:

• We need to use your personal data to perform our responsibilities under our contract with you (e.g., processing payments for and providing our services you have requested).

• We have a legitimate interest in processing your personal data. For example, we process the personal data we collect from you to send you marketing communications, to communicate with you about changes to our Services, to enhance the safety and security of our facilities, and to provide, secure, and improve our Services.

• If we request your consent to a specific processing activity, and you provide your consent in the manner indicated.

• In some cases, processing will be necessary for compliance with a legal obligation, such as response to legal process requests.

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Data Retention

We store this personal data for as long as is necessary for the purposes for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.

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Data Subject Requests

You have the right to access personal data we hold about you and to ask that your personal data be corrected. In certain cases, you may also have the right to request that we erase data we are processing or to restrict or object to certain of our processing activities. You may also have the right to request that we provide the personal data you have provided us in a portable form for transmission to another controller’s service. If you would like to exercise any of these rights, you may contact us as indicated in the “Contact Us” section below.

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Questions or Complaints

If you are in the Australia and have a concern about our processing of personal data that we are not able to resolve, you have the right to lodge a complaint with the data protection authority where you reside. For contact details of your local Data Protection Authority, please see: https://www.oaic.gov.au/consumer-data-right/

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Security

AYLA Solutions has implemented generally accepted standards of technology and operational security to protect your information from loss, theft, misuse and unauthorised access, disclosure, alteration and destruction. Only authorized AYLA Solutions personnel and third party service providers are provided access to personal data, and these employees and service providers are required to treat this information as confidential. Despite these precautions however, AYLA Solutions cannot guarantee that unauthorized persons will not obtain access to your personal data.

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Consent: changes to Privacy Policy

By using the Sites, you consent to the collection, use, and storage of your personal data by us in the manner described in this Privacy Policy and elsewhere on the Sites. We reserve the right to make changes to this Privacy Policy from time to time. We will alert you to any such changes by updating this Privacy Policy. If we make material changes to this Privacy Policy that increase our rights to use personal data that we have previously collected about you, we will obtain your consent either through an email to your registered email address or by prominently posting information about the changes on our Sites.

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Australia’s national privacy law

AYLA Solutions adheres in their processing of personal data received from the Australia (“Australia Data”) to the Australia’s national privacy law established by the Australia Government. For more information about the privacy law, please visit the https://www.oaic.gov.au/privacy/

Please direct any inquiries or complaints regarding our compliance with the privacy law to the point of contact listed in the “Contact Us” section below.

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Contact us

If you have any questions about our Privacy Policy, please contact us at:

AYLA Solutions

admin@aylasolutions.com.au